Q&A with Global Supply Manager at Apple – Consumer Electronics

Name: Yong Jeon

Job Title: Global Supply Manager

Career Field: Supply Chain

Industry: Consumer Electronics

Company: Apple

What does a typical day consist of in your job role?

The great thing about my job is that there is no typical day. One day I might assess the production capacity of a factory, on another I might negotiate prices with a vendor. Essentially, I am responsible for the supply and cost of a set of components, and I do anything and everything to support that.

How did you find and apply for this job role

An Apple recruiter reached out to me and put me through the interview process.

What kind of education, training or experiences does your job role require?

Most everyone in my group did engineering undergrad and has a master’s in engineering or business.

What advice or steps would you recommend for veterans preparing to enter your career field

Consider getting an MBA. Business school is a big investment and not for everyone, but if you go, you’ll learn useful skills, build a solid network, and expand your career opportunities. If you’re particularly interested in supply chain, also consider getting an APICS certification. It’s a great primer to supply chain, and I’ve seen it on some job descriptions either as a requirement or nice to have.

What do you enjoy the most about your career field?

Supply chain is great because it’s essentially a team effort across many organizations from raw material vendors to distributors to make and move product. Every decision you make has both upstream and downstream consequences, so a holistic view of the supply chain is necessary to achieve the best outcomes. For example, a manufacturer is most efficient when it produces in large batches. A warehouse, however, may not have space to take in a large batch all at once. How do you reconcile these competing interests to create a win-win scenario? This challenge is not only fun for me, it also teaches me to evaluate problems from multiple perspectives.

What skills and personal attributes are essential to success in this career field?

You need to know how to manage relationships with your supply chain partners, especially when you or they mess up. A vendor might ship you bad product. A customer might cancel a large order. You might be late on a delivery. Whatever the case, strong relationships with your partners give you the best chance at success and make working with them much more enjoyable.

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